Service and Credit Policy

Credit consumption

• Text-only assistance and Oi planning should consume fewer credits.
• Standard image generation and image editing should consume standard credits.
• 4K or VIP image generation, production references, sales materials and clear-text layout tasks may consume more credits.
• Vision analysis, Design Profile organization, asset organization and file exports may use separate credit rules.

Failed tasks

If a task fails because of a system error, provider error or timeout before producing a usable result, Ohwait should return credits automatically where technically possible. Subjective dissatisfaction with a completed generation is handled through regeneration, editing, feedback or support review.

Billing support

For duplicate charges, invoice questions or refund review, contact billing@ohwait.design.